AI Agency in Madrid
AI agents, chatbots, process automation and custom integrations so your business saves real hours of work, not to show off technology. Applied-AI specialists, based in Madrid.
AI that shows up in your day to day, not just in theory
At 3CWeb we've delivered over 600 digital projects and, for a while now, we've put a special focus on bringing Artificial Intelligence to real businesses in Madrid: agents that handle customer service, automations that remove repetitive tasks, and AI-assisted content that still sounds like your brand.
We don't believe in AI as a buzzword: we believe in concrete processes that take hours today and, done right, can take minutes.
- ✓ Free diagnosis of what you can automate right now.
- ✓ Integration with the tools you already use, no traumatic migrations.
- ✓ Training so your team uses AI without depending on us.
- ✓ Ongoing follow-up and tuning after launch.
Everything we do with Artificial Intelligence
Each service has its own page with the full detail. Here's the whole map of what we can do for your business.
AI Agents
Assistants that don't just answer: they query your systems, make simple decisions and complete tasks end to end, 24 hours a day.
See more →Intelligent chatbots
Chatbots connected to your website, WhatsApp or Instagram that understand natural language and resolve queries without rigid scripts.
See more →Process automation
We remove repetitive tasks (invoices, emails, reports, customer onboarding) by connecting your tools into automated workflows.
See more →Integrations and APIs
We connect your CRM, ERP, website and apps to each other, and to AI models like GPT, Gemini or Claude, so they speak the same language.
See more →AI for Marketing
Segmentation, prediction and personalisation with AI so every euro of advertising and every email reaches someone who's actually going to buy.
See more →AI training for teams
Hands-on workshops so your team actually uses ChatGPT, Gemini and Copilot day to day, not tools nobody touches afterwards.
See more →AI-generated content
Copy, images and video scripts backed by AI, reviewed by people, so you can produce more content without losing quality.
See more →GEO: SEO for AI answers
We optimise your site so ChatGPT, Gemini and Perplexity cite you as a source when someone asks about your industry.
See more →RPA automation
Software robots that handle repetitive tasks inside your own programs: copying data, filling in forms, generating reports.
See more →Data analysis and AI reporting
Dashboards and reports that don't just show numbers, but detect patterns and anticipate what's coming next for your business.
See more →Custom software with built-in AI
Applications and in-house tools with AI features designed in from the start, not bolted on afterwards as a patch.
See more →Strategic AI consulting
If you don't know where to start, we analyse your business and tell you what to automate first so it shows up in results, not slideshows.
See more →How we bring AI to your business
No hype: a clear process, with concrete deliverables at every stage.
Free diagnosis
We analyse your processes and spot what AI can take on today, with real, measurable impact.
Solution design
We choose the right approach: chatbot, agent, automation or integration, based on what you actually need.
Implementation
We build and integrate the solution with your current tools (CRM, website, WhatsApp, email).
Ongoing optimisation
We measure real-world performance with data and tune the system as it's used, not just at launch.
Why choose 3CWeb as your AI agency in Madrid
Not the generic agency that bolted "AI" onto its service list, nor the AI startup that doesn't understand your business.
Specialists, not generalists
AI is our focus, not a filler service bolted onto everything else: we track every new model and tool closely.
No hype, no empty promises
We tell you what AI can actually do for your business today, and what it still can't, with real cases, not slogans.
Built into what you already use
We don't make you start from scratch: we connect AI to your CRM, your website and your current tools.
Measurable results
Every automation or agent comes with its own metrics: hours saved, queries resolved, leads generated.
A team close by, in Madrid
In-person or online meetings, no middlemen, no support tickets that take days to get a reply.
Ongoing support
A well-implemented AI system gets tuned with real usage; we keep optimising after launch.
AI applied to your sector
Retail, hospitality, clinics and healthcare centres, real estate, professional services, ecommerce. If your business has repetitive processes, there's almost certainly an automation that saves you hours every week.
Frequently asked questions
What does an Artificial Intelligence agency actually do?
It analyses your business processes (customer service, sales, admin, marketing) and designs concrete AI solutions for each one: from a chatbot answering FAQs to an agent managing bookings or a workflow that fills in invoices automatically. We don't sell "AI" in the abstract, but solutions for real tasks.
How much does it cost to implement AI in my business?
It depends on complexity: a basic chatbot connected to your website is far cheaper than an AI agent integrated with several internal systems. We run a free diagnosis to scope the real requirement before giving any fixed quote.
Do I need technical knowledge to use these solutions?
No. We design the tools with the people who'll use them daily in mind, including training when needed. The goal is for your team to use them without depending on us for day-to-day operation.
What's the difference between a chatbot and an AI agent?
A chatbot answers questions within a script or knowledge base. An AI agent goes further: it can query external systems, make simple decisions and carry out complete actions (booking an appointment, updating an order), not just chat.
Do you work with businesses in any sector?
Yes: we've implemented AI solutions in retail, hospitality, clinics, real estate and professional services. Each sector has different processes, but the diagnosis-and-implementation methodology is the same.
How long does an AI project take to go live?
A chatbot or a simple automation can be up and running within a few weeks. An AI agent integrated with several internal systems needs more design and testing time, usually one to three months depending on scope.